Common Viking issues and how to deal with them: LEC guide

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Common Viking issues and how to deal with them: LEC guide

Common Viking issues fall into the issues with gas cooktops and issues with fridges. In short, for Viking gas cooktops, common issues include orange flames and a gas burner that won't light. For Viking fridges, the most common issue is that an appliance stops cooling effectively.
In this post, we will provide you with a guide on why these Viking issues may arise and how to deal with them. If you have these or any other issues and need a reliable Viking repair service, you can count on us.

Orange flames

Cause of the Problem

Orange flames appear when gas isn’t burnt completely. At LE Company, we typically detect three causes of the issue:
  • Clogged burner inlet
  • Clogged burner ports
  • Drifted air shutter

How to Resolve

At LE Company, we recommend trying simple DIY maintenance to address orange flames first:
  • Clean the burner head ports with a straight pin
  • Remove the burner head and clear debris from the area beneath
If this doesn’t help, then turn to qualified engineers for air shutter adjustment.

Gas burner clicks but won't light

Cause of the Problem

As for the burner that won't light, the common causes include:
  • Misaligned burner cap
  • Dirty igniter
  • Failed spark module

How to Resolve

To address a burner that won’t light, we recommend trying simple DIY maintenance first:
  • Pull and reseat the burner cap to fix its misalignment
  • Clean and dry the igniter to get rid of a conductive film created by spills and moisture
If this doesn’t help, then turn to professionals for module replacement.

Viking fridge stops cooling effectively

Cause of the Problem

Based on our experience, at LE Company we compiled the following list of possible causes for a Viking fridge getting warm:
  • Blocked air vents
  • Frost-blocked evaporator coils
  • Torn door gasket
  • Failed evaporator fan motor

How to Resolve

To resolve the issues, start with simple DIY activities:
  • Make sure the vents are not blocked
  • Move food away from the vents, if necessary
To address a frost-blocked evaporator coil, you can unplug the fridge for 24 hours with the doors open to melt the ice block. However, if frost returns within a week, it means the defrost system has failed and needs professional repair.
To repair the evaporator fan motor or replace a torn door gasket, turn to an experienced engineer.

Conclusion

Steps to resolve the issue may differ depending on the exact cause. To clarify, while some causes are DIY-friendly to fix, others should be addressed only by professionals.
For a Viking range that doesn’t ignite or produces orange flames, the DIY fixes are possible only in case of a clogged burner inlet or ports, a misaligned burner cap, a dirty igniter, respectively.
For a Viking fridge that stops cooling effectively, the DIY fixes are possible only in case of blocked air vents or frost-blocked evaporator coils.
For other faults, you need professional assistance.

Why restaurants choose LE Company for their engineering requests

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Why restaurants choose LE Company for their engineering requests

In short, restaurants choose LE Company for their engineering requests because we offer compliance, operational partnership, technical expertise, and transparency. This combination directly addresses the four factors London restaurant operators prioritise when selecting an engineering partner, and we cover them all to earn the title of the best engineering company in London.

We Deliver Compliance & Operational Partnership

Ensuring compliance-based safety

At LE Company, we know that compliance failures can shut a kitchen immediately. When turning to us, a restaurant operator can rest assured we will keep them audit-ready to protect their license.

To clarify, our engineers hold commercial-specific qualifications, so they can handle all the relevant inspections and certifications and manage all necessary compliance paperwork:
  • Gas Safe certification for commercial catering gas work
  • F-Gas certification for dealing with commercial refrigeration and air conditioning

Committing to deep operational empathy

At LE Company, we ensure deep commitment to the restaurant needs. We fully understand the restaurant's operational flow, the value of their service times, and the drastic losses every downtime hour involves.

To cover all the needs of restaurant operators, we offer not just quick and efficient technical solutions but dedicated support:
  • Act as a single point of contact for multiple trades (gas, electrical, HVAC)
  • Work around the restaurant trading hours to minimise their disruption – overnight, early mornings, between services, etc.

We Offer Technical Expertise & Transparency

Bringing product-specific expertise

Most restaurant kitchens in London use not generic appliances but proprietary equipment with complex systems. At LE Company, we have brand-specific training and access to OEM parts supply to repair and service such equipment. For example:
  • Rational ovens
  • Henny Penny fryers
  • Hobart dishwashing systems
  • La Marzocco coffee machines

Delivering transparency and control

At LE Company, we know that for restaurant operators it is important to stay informed and in control, so they can manage budgets and prove compliance easily.

To give operators full maintenance visibility for the equipment we are in charge of, we created a dedicated client portal. To clarify, the portal is designed to provide operators with quick access to:
  • Detailed maintenance records & engineer reports
  • Service visit logs with equipment condition photos

Conclusion

To sum up, LE Company earns restaurant loyalty by keeping them compliant, minimising downtime, mastering their specific equipment, and providing transparent reporting.

How to prepare your appliances for Christmas by LE Company

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How to prepare your appliances for Christmas by LE Company

When you choose LE Company, there are just two simple steps you need to follow to prepare your appliances for Christmas. First, arrange pre-Christmas maintenance visits in advance. Second, arrange maintenance for the most crucial appliances at least.

Arrange pre-Christmas maintenance visits in advance

At LE Company, we always advise our customers to start preparing their appliances for Christmas in advance. Here are a few reasons why we recommend not putting off preparation until the last few days before Christmas:
  • Late bookings risk there being no slot available
  • A part ordered in late December may not arrive until January

To clarify, December is the busiest period for electrical engineers in London. Sometimes, we even have to stop taking new bookings by mid-December. So, if you send us your service request just a week before Christmas, we simply may not have a slot to schedule our visit to your home. Besides, over the holidays, parts are rarely held in stock and the delivery time may increase drastically as suppliers shut down or run reduced hours.
How to prepare your appliances for Christmas by LE Company

Arrange maintenance for at least the most crucial appliances

At LE Company, we recommend arranging pre-Christmas maintenance at least for ovens, fridges, and dishwashers. If you have other appliances you rely on over Christmas, mention them when booking, and we will include them in the visit. We check every component that typically fails under extra load, so you can rest assured your Christmas will not be ruined by a breakdown.

Ovens

Our pre-Christmas oven preparation visits typically cover:
  • Electrical safety check – to ensure the plug, cable, and circuit will withstand the increased load
  • Door seal inspection – and replacement if the gasket is split, hardened, or no longer magnetic
  • Fan motor test – checking for grinding or slow rotation, replacing the motor or blades if necessary
  • Grill element inspection and testing – cleaning or replacing the element if corroded
  • Thermostat check – verification the temperature against a calibrated thermometer, adjustment or replacement, if necessary

Fridges

To prepare your fridge for Christmas, our maintenance visits typically cover:
  • Electrical safety check – to ensure the plug, cable, and circuit will withstand the increased load
  • Condenser coil cleaning – vacuuming or brushing the coils to restore cooling efficiency
  • Temperature verification – running a thermostat check against a calibrated thermometer
  • Door and seal inspection – to ensure the door closes and seals correctly
  • Defrost drain check and cleaning – to prevent water pooling

Dishwashers

For dishwashers, our pre-Christmas maintenance visits typically cover:
  • Electrical safety check – to ensure the plug, cable, and circuit will withstand the increased load
  • Filter clean and drain check – to clear the filter and ensure the pump drains freely
  • Inlet and drain hose inspection – and replacement if the hose is cracked
  • Door seal inspection – and replacement if necessary
  • Door interlock test – to ensure the machine starts, locks, and completes a cycle successfully

Conclusion before Christmas

So, to be sure your appliances will withstand the increased load they have at Christmas, requesting a maintenance visit in November or at least early December is a wise idea. When arranging pre-Christmas maintenance, focus on at least your core appliances – cooking, refrigeration, and dishwashing.

LE Company July 2026 Updates

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LE Company July 2026 Updates

This is an article with some updates about our engineering company and the service we provide in London. We always improve our current services or expand the range of the services we provide along with the brands we cover. Within the last two months some of our engineers had to deal with two new major brands, which we cover now. Both will be discussed below.

Rangemaster range cookers

Rangemaster is a high quality range cooker that is a very popular appliance used by those who love cooking in London. Our professional engineers are capable to perform full assessment, service or repair of a Rangemaster. Visit Rangemaster repair page to know more.

Lincat Appliances

Lincat is a commercial brand that covers different brand appliances like:
  • Blu
  • FilterFlow
  • Specialist
  • Panther and Seal
  • Invoq and CombiSlim
  • Phoenix and Convector
  • Lynx Prime and Lynx400
  • Opus 800 and Silverlink 600

All of them are different but our engineers know how to deal with any of them. However, if you need to know more about it visit our Lincat repair in London page.

Recent: Sub Zero At Hamilton Terrace

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Recent: Sub Zero at Hamilton Terrace

Recently we repaired Sub Zero fridge at Hamilton Terrace in London. Most of the calls we receive these days are about faulty air conditioners and fridges. The heatwave in Europe and the UK affect these appliances the most, as the temperature in the flats goes over 28-30 degrees. For the fridges, you either have to cool down the room temperature using the air con or if you do not have an air con then the only thing you can do is to keep as much space inside the fridge as possible.

Another thing we suggest is to keep some space between the fridge and the wall it is attached too.

In case if your fridge is already faulty then do not hesitate contacting a professional engineering company like us.

Why Is My Sub-Zero Fridge Not Cooling Properly?

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Home › Sub Zero Repairs › Why Is My Sub-Zero Fridge Not Cooling Properly?

Why Is My Sub-Zero Fridge Not Cooling Properly?

If your Sub-Zero is not cooling properly, it can be just simple basics that are easy to fix or cases of deeper severity that require professional attention and, often, Sub-Zero repairs.

Simple and easy to fix basics

Incorrect temperature settings

Often insufficient cooling is just a result of improper temperature settings, which was unintentionally adjusted to the higher temperature. So, check the temperature settings are those you need and adjust them if necessary. The recommended temperature settings are 3–4 °C for a fridge section and -18°C for a freezer section.

After temperature adjustment, wait 24 hours for your Sub-Zero to reach and stabilise at the new temperature.

Neglected maintenance

One of the most common causes of poor cooling lies in neglected maintenance. So, check at least the following fridge components and arrange for them proper maintenance:
  • Door seals: clean sticky debris, arrange a replacement for cracked seals
  • Condenser coils: arrange coil cleaning to remove the dust (the dust prevents proper heat release)

Note, the official guidance recommends hiring a professional for coil cleaning as doing the task yourself may damage the appliance.

Cases of deeper severity

Fan, motor, or control board failure

To understand whether it is a fan failure to blame for insufficient cooling, listen for the fan when the fridge is running. If the fan is silent, there could be some blockages between the fan blades or there can be a problem with the condenser fan motor.

Another severe cause of improper cooling is a control board failure. In any of the cases, you need to turn to a professional Sub-Zero repair engineer.

Issues with the refrigerant system

Sometimes, insufficient cooling may be a result of refrigerant leak and its low level. Both refrigerant refill and refrigerant system repair are complicated tasks that only a certified professional can perform (F-Gas certification). 

To conclude, it is worth mentioning that models with an electronic display can help you identify the issue, showing an error code or a flashing "SERVICE" indicator. In any case, you can always count on our Sub-Zero engineer, F-Gas certified to deal with the refrigerant system and proficient in Sub-Zero repairs.
Why Is My Sub-Zero Fridge Not Cooling Properly?
Use our guide to know why your Sub-Zero fridge is not cooling properly

Prepare your fridges for the hottest weather possible

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Home › Fridge Repairs › Prepare Your Fridges for The Hottest Weather Possible

Prepare Your Fridges for The Hottest Weather Possible

Summer heatwaves are not just uncomfortable for you but they are a great challenge to your fridge as well. When the outside temperature stays above 30°C for days, even a well-running appliance can start to struggle. Indeed, in summer requests for fridge repair are the most frequent compared to seasons.

In this post, we will discuss when and how to prepare your fridges for the hottest weather possible.

When you really need to prepare your fridge for heatwaves

Realities for fridges located indoors

If you have well-running air conditioning right in the kitchen or other room where your fridge is located, there is no need to bother about any special preparation. To clarify, your AC will keep your indoor climate fridge-friendly even in the hottest weather.

Still, even in this case, we recommend checking your fridge health:
  • Good fridge repair engineers often get overbooked in a summer season
  • It can be hard to get urgent fridge repairs during or right after summer heatwaves

However, if your fridge is located in the room that has no AC to cool it properly, a 35°C heatwave will put extra load to the unit. So, in this case, it is wise to arrange proper preparations for your fridges to survive the hottest weather.

Realities for fridges located outdoors

If your fridge is located outdoors, make sure the unit is specifically rated for outdoor use. A standard fridge rated for 32°C max will fail when the temperature rises to 35°C or higher. For example, commercial, street food, and domestic outdoor fridges are typically rated for 43°C – with extra insulation and other engineering solutions.

So, if your fridge is located outdoors, check its climate class to understand whether it can survive the summer heat or not:
  • N-rated (Normal): 32°C max – standard home fridge, which is safe only in air-conditioned or naturally cool kitchens
  • ST-rated (Subtropical): 38°C max – much better for London heatwaves but risk still exists
  • T-rated (Tropical): 43°C max – the best choice for garages, outbuildings or outdoor use

How to prepare your fridge for heatwaves

Ensure proper maintenance

For example, once temperatures rise, a leaking seal can ruin your fridge by creating extra load and spoil your goods. Also, dust buildup reduces heat dumping by up to 40%. With clean coils, your fridge will enjoy greater chances to keep its performance at its top and stay ready for the summer heat.

So, to prepare your fridge for the summer heat, arrange its proper maintenance:
  • Test and replace door seals in advance
  • Clean the condenser coils

Create airflow space

Check the clearance right now. In hot weather, trapped heat has nowhere to go and puts extra load to the unit. So, prepare that airflow space to give you fridge a room to breathe. Move cabinets, shift clutter, pull your fridge away from the wall to create a 10-cm clearance around your unit.

Adjust temperatures

At least one day before the first hot day, lower your fridge to 2–3°C and freezer to –18°C. Lowering temperature increases the compressor load for the first few hours and doing it during the heatwave makes the compressor overwork. A proper pre-set gives you a buffer. Besides, pre-cooled fridge resists outside heat longer and better.

So, if you have a fridge in your garage or conservatory, check its rating. If it is not ST or T class, move it indoors before summer heatwaves. For any fridge that stays in a room without air conditioning, arrange proper maintenance, create breathing space, and adjust temperatures.

Getting very hot in London. Prepare now!

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Getting very hot in London. Prepare now!

It is May 2026 and getting very hot from 20 at night to 33 degrees during the day time. Summer is coming, but the main question is if your appliances are also ready?
You can be a business or just a housholder and in both cases you may have fridge and air con. Hot weather creates extra pressure on operation of both types and any may break down at any time, especially if overloaded. 

Follow our simple steps of what you can do right now.

How to save your air con

Air con's main function is to cool down the property in general there is not much you can do to it except two very important aspects:

- Regular cleaning
- Comfortable outdoor unit

If your air con operates every day and most of the day hours then the filters have to be cleaned at least once in two-three weeks. it is very easy to do when it is a domestic air con and requires a professional help when it is a commercial unit.

The outdoor unit is something where you can do less manipulations, however we have seen when some businesses have their outdoor units covered or have a very close obstruction. Nothing has to stay in front of it. It has to have a few meters of free space for proper operation. 

Otherwise, if there is a problem already do not hesitate and contact us for air con repair service in London.

How to save your fridge

With the fridges it is less complicated and more manipulations can be made by the owners rather than professionals unless it is already broken. Here are some main things:

- Do not overload your fridge inside
- Do not locate it next to the oven
- Maintain comfortable room temperature in the kitchen
- Have your fridge checked by an engineer once in 6 months

If all the aspects are followed then you seriously reduce the possibility of the fridges break down, especially during the hot days in London. However, if you already need help contact our fridge repair team in London.

Recent job: Sub Zero can be thrown away

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Home › Sub Zero Repairs › Recent Job: Sub Zero Can Be Thrown Away

Recent Job: Sub Zero Can Be Thrown Away

One of our recent clients asked us to visit him for Sub Zero repair service in Central London, where we found his fridge in a very sad condition. The fridge could not operate and was not giving any sign of life at all. The client stated that if there is a 50/50 possibility of having that fridge working, he is ready to throw it away and consider buying another one but cheaper. Due to our wide experience we know that it was not the worst case, so we said that the possibility of it to be working again is 90% but we will have to get it into our warehouse to take time, especially because they already knew that there will be rare spare parts needed.

Currently, the Sub Zero fridge is still going through our service and should be returned to the client between 10 and 12th of May. As soon as we complete the service and make our client happy, we will post an update about this case.

Recent Job: Sub Zero Fridge Cooling Issues

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Home › Sub Zero Repairs › Recent Job: Sub Zero Fridge Cooling Issues

Recent Job: Sub Zero Fridge Cooling Issues

We had a few Sub Zero clients last week, some of them had minor problems but one had a major cooling issue that took our engineers around two hours to deal with. You may know more about the issue by reading this article but if you are also looking for Sub Zero repairs service give us a call +44 203 603 7172.

Issue reason

The reason of such a long and deep service required is overloading. Yes, the fridge is a storage for keeping food and products inside but it has to be rational. The fridge could not spread the cooling inside, so the cooling system started breaking down. Moreover, the fridge was installed in the cupboard and had almost mo space behind itself, that was another serious reason for the cooling issue.

Our solution

We had to perform simple but very important steps:
1. Unload the fridge
2. Remove it from the cupboard
3. Start with the external fan cleaning 
4. Motor assessment (it may still work but already give signs of issues as it was overloaded)
5. Internal cooling system checkup
All of the steps took about 2 hours (without unloading) and the owners were lucky that they reacted just in time and avoided the change of the fan motor, otherwise it would be very costly.

We suggest

1. Space. Space. Space. Give your Sub Zero and any other fridge space behind it.
2. Space. Space. Space. Give your products some space inside the fridge and do not push them too close the back wall of the fridge.
3. Regular professional Sub Zero service to avoid major issues
Simple 3 step Sub Zero care guide
Follow our simple 3 steps guide on how to maintain your Sub Zero fridge in a good condition. If you are already experiencing issues then contact us and we will send you our best Sub Zero engineers in London!

Why Sub-Zero can be called as the best fridge brand

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Why Sub-Zero can be called as the best fridge brand

Sub-Zero is a luxury brand with strong best-in-class reputation. In short, Sub-Zero can be called as the best fridge brand because of two factors – exceptional durability and unique food preservation technology.

Exceptional durability

Based on our experience, requests for Sub-Zero repair in Greater London are much fewer than for most other brands, including luxury ones. Such exceptional durability is a result of their outstanding engineering philosophy and rigorous testing approach.

Outstanding engineering philosophy

The brand focuses on quality components and craftsmanship. Some of the examples of its premium engineering philosophy include:
  • Contaminant-resistant condensers – designed with advanced computer simulation to shed dust, pet hair, and grease
  • Magnetic door seals – 4-sided to lock in cold air on all door sides, stay at their top efficiency longer than standard door seals
High-grade microprocessor – custom-engineered to withstand power fluctuations, with a focus on overall monitoring instead of just managing basic on/off cycles.

Rigorous testing approach

In contrast to sample testing that many other brands run, Sub-Zero test their every unit. By 100% testing, every single Sub-Zero unit ensures consistent quality. Simply put, tests enable to identify and fix most of potential failures before shipping fridges to customers.

Moreover, Sub-Zero run extreme tests for major components before they approve the component engineering design. For example, the company runs about 300,000 open-close cycles for doors to ensure a long service life of door hinges and seals.

Unique food preservation technology

When it comes to food preservation, Sub-Sero has no competitors. Their unique food preservation system stands on the following technologies:
  • NASA-inspired air purification technology – scanning and filtering air every 20 minutes to remove ethylene gas and bacteria
  • Precise temperature management – precise sensors not only maintain stable temperature but also adapt temperature management to usage patterns

To sum up, while many other brands adopt just-enough engineering solutions to fit the mid-price segment and, thus, sacrifice longevity and performance, Sub-Zero stand out with their over-engineering and over-testing philosophy. Taken together with their unique food preservation system, all this has rightfully cemented for Sub-Zero a reputation as the best fridge brand.

Recent job: Unusual Sub Zero EMERGENCY AT 11 PM

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Recent Job: Unusual Sub Zero Emergency at 11 PM

This is our the most recent Sub Zero job our engineers worked on and that was a very interesting case. A new client reached us at 9 pm 2 days ago and requested an emergency Sub Zero repair service for his two fridges, which broke down both at the same time. Very unusual, but nothing special.

Our specialists visited the client and the first thing they noticed was the worst mistake that can be done in the kitchen. A large Lacanche oven was installed next to the fridges. Both fridges were assessed and required deep fan cleaning, it was clear that both fridges were not serviced for a long time and got overheated.

The engineers performed the Sub Zero fan cleaning service within the next hour and started both fridges with no issue, however it was strongly recommended to relocate both fridges to avoid further emergencies. The owner said that he needs some time to plan the relocation, we respect that and will help him as soon as he makes his desicion.

Why choose us for servicing your Gaggenau appliance

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Home › Gaggenau Repair › Why choose us for servicing your Gaggenau appliance

Why choose us for servicing your Gaggenau appliance

When your Gaggenau appliance requires servicing, you need more than just an ordinary technician. Among the many service companies in London, we are one of your best options for this task.
Why choose us for servicing your Gaggenau appliance

Proficient in Gaggenau service

Trained and experienced

At LE Company, we know all about Gaggenau ovens and other kitchen appliances. Our engineer undertakes ongoing Gaggenau service training to stay up to date with all of the brand’s new technologies and servicing practices.

Fully certified and fitted for all settings

We are on the Gas Safety Register, which means we can service gas-powered Gaggenau ovens and cooktops in addition to electric ones. Moreover, our engineer is certified to work with commercial gas kitchens.

When it comes to servicing Gaggenau appliances, all this means that we can cover all appliances and provide servicing in all settings:
  • Residential kitchens
  • Cookery schools and other commercial settings

Attentive and caring

Attentive to detail

Based on our experience, we know that even the little detail can matter. Therefore, whatever the task we have to perform – whether it is repair or servicing – we always start with a thorough assessment and end with rigorous testing.

During assessment, we pay attention to the smallest part and component of the appliance so we can fully understand the appliance health and detect issues may arise in the near future. During testing, we analise overall appliance performance and check that it runs as perfectly as it should.

Caring for your kitchen and routine

When choosing us for servicing your Gaggenau appliance, you can rest assured that your kitchen is in good and caring hands:
  • We use only official cleaning products or suitable alternatives recommended by Gaggenau
  • We treat kitchens or our client with care that is even greater than we treat our own kitchens
  • We are always ready to provide our clients with necessary maintenance tips, caring for your Gaggenau health and performance in future
Our Gaggenau appliance care process and tools
These are just small the care aspects, which already distinguish our engineering company from the other companies repairing Gaggenau appliances in London. We always use our knowledge, experience and care to be the best Gaggenau engineers!
Besides, we care for your convenience. That is why we do our best to arrange our visit as quickly as you need it and at a time that is convenient for you.

So, if you need help with servicing your Gaggenau appliance, do not hesitate to contact us. Whether it is an engineer visit you have or just professional advice, we are happy to be of service to you.

A Quick Reminder to Service Your Sub Zero Fridge

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A Quick Reminder to Service Your Sub Zero Fridge

If your Sub-Zero fridge is running not as efficiently as it used to, it’s high time to service it!

Scheduling professional service for your Sub-Zero fridge is a wise idea as it helps you not only maintain proper temperature and humidity but also extend your unit lifespan and avoid costly emergency repairs.

Key maintenance tasks include:
  • Condenser coil cleaning
  • Door seal inspection
  • Temperature calibration
  • Condenser fan and evaporator check

If you need a Sub-Zero engineer to service your fridge, contact us.

Sub Zero Services

Sub Zero Repair in Greater London

We are ready to repair your sub zero the same day

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We are ready to repair your sub zero the same day

We can bravely call ourselves a leading engineering company that provides the best Sub Zero repair service in Greater London. We are not trying to exaggerate or attract your attention, our leading position is related to a list of the important aspects, which help us to be those who our clients trust. Let's dive into the list:

- We offer same day Sub Zero service if required

- We prioritise services related to the fridges, as in 90% of cases those fridges hold the food, so we have to act as fast as possible to avoid the wastage

- We have successfully repaired more than 80 Sub Zero fridges in the last 10 months

- Our engineers are well trained and gain new engineering skills on the regular basis

- Our company is well certified. Our engineers hold the certificates allowing the to work with both electric and gas appliances

- We have loyal connections with the reliable spare parts suppliers

- And the best fact that helps us to be the leading company is our wide and long time experience. Our leading engineers have been providing the engineering services in London for more than 14 years dealing with many basic and luxurious appliances, that is why Sub Zero products are very familiar to us

Summarising the stated aspects, we would like to highlight that if you need help with your Sub Zero fridge you can trust us on 100%, especially if it is urgent and you need the same day service!
Sub Zero fridge repair in Greater London

Links

Sub Zero Repair
Contact Us Page

Why people choose Sub-Zero fridges

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Why people choose Sub-Zero fridges

In short, people choose Sub-Zero fridges for their rich food preservation features, stylish design and architecture, and long-lasting engineering with little to no need for Sub-Zero repairs.

But let’s be more specific.

Food preservation

Sub-Zero helps food last much longer, compared to many other fridges. This superior food preservation is the result of at least three features the appliance is equipped with:
  • Dual refrigeration with precise temperature control
  • Precise humidity control
  • Unique air purification

To clarify, separate refrigeration and freezing cavities prevent air or flavour migration. Individual evaporators for each storage zone ensure humidity sufficient for the storage purpose in these exact zones. Finally, one of the greatest features of the appliance is unique filters that destroy ethylene gas and bacteria to prolong food lifespan.

Design and architecture

Sub-Zero astonishes with its luxury, professional-looking design, distinguishing itself from many other brands, including even luxury ones. Its commercial-grade stainless steel and appealing glass fronts especially add the status and paramount aesthetics to a kitchen.

Besides its status-appealing exterior, people choose Sub-Zero fridges for their elaborate storage orchestration. Individual compartments in the freezer section, dedicated zones in the fridge section – all this eliminates the need to dig through a mountain of goods and helps the owners actually see and use what they have.

Long-lasting engineering

Sub-Zero fridges are built to last. While, on average, many other fridges in the luxury segment can run for 10-15 years, Sub-Zero can run without a single failure for 20-25 years.

Moreover, this exciting durability is proven with a longer-than-average warranty. For example, in the UK, the manufacturer offers a comprehensive 12-year product protection plan, which proves in itself how confident the manufacturer is in these appliances.

So, to sum up, people choose Sub-Zero fridges because the brand ensures status and appealing look, less food waste, and greater savings on repairs in the long run.

Why Your SMEG Fridge Might Not Be Cooling Properly

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Why Your SMEG Fridge Might Not Be Cooling Properly

A SMEG fridge is both stylish and functional, but like all appliances, it can sometimes develop faults. One of the most common problems SMEG owners face is when the fridge stops cooling or the temperature becomes inconsistent. If you’re dealing with this issue, getting expert SMEG fridge repair is the fastest way to restore your appliance’s performance.
Why SMEG fridge is not cooling
Context:
Common reasons for cooling problems
  • Faulty thermostat
  • Blocked air vents
  • Dirty condenser coils
  • Defective compressor
  • Door seal problems
Why you should act quickly
Why choose LE Company for SMEG fridge repairs
Final thoughts

Common Reasons for Cooling Problems

1. Faulty Thermostat or Thermistor

A broken or inaccurate thermostat (in mechanical models) or thermistor (temperature sensor in electronic models) can prevent your SMEG fridge from reaching the correct temperature. This leads to warm food storage conditions and spoiled produce.

How to check
Place a thermometer in a glass of water on the middle shelf and leave it for 12 hours, while ensuring proper door sealing. If the actual temperature consistently differs from your set temperature by more than 2°C, the thermostat (or thermistor) is likely faulty.
For electronic models, reset the system by de-energising the fridge for about 15 minutes and then, repeat the check.

How to fix
Replacing the faulty thermostat or, especially, the thermistor is not a DIY job. You need a qualified refrigeration engineer to test and replace the component safely and correctly.

2. Blocked Air Vents or Clogged Drain Hole

If the vents are obstructed or the drain hole is clogged, cold air cannot circulate properly. Overloading the fridge or blocking airflow with large items often causes this.

How to check
Open your fridge doors and look for any items pressed directly against the back wall or the vent openings. Also, check for excessive ice build-up around the vent, which restricts airflow. Also, inspect the unit for food spills and residue, which might clog air vent openings by accumulating dust and debris.

How to fix
Dealing with blocked air vents or a clogged drain hole is a simple DIY fix:
  • If blockages exist, rearrange items to ensure a clear gap in front of all vents
  • For ice build-up, turn the fridge off, leave the doors open to defrost naturally, and wipe up the water
  • To get rid of spills or sticky residues, clean the interior with a solution of warm water and some dishwashing detergent

Once cleared, the airflow and temperature should return to normal within a few hours.

3. Dirty Condenser Coils

Dust and dirt build-up on condenser coils reduces the fridge’s ability to release heat, making the cooling system work harder and less effectively.

How to check
Unplug the appliance. Right after that, touch the back of the fridge to check for the excessive hot, one of the obvious signs of dirty condenser coils. Then, pull the fridge away from the wall and remove the back panel, if present. If you see a thick layer of dust covering the coils, they are dirty and need cleaning.

How to fix
Cleaning condenser coils is a simple DIY maintenance task. Use a vacuum cleaner with a brush attachment and a coil cleaning brush to remove all dust. Be careful not to bend the fins. After cleaning, plug the fridge back in and allow up to 24 hours for the temperature to stabilise.

4. Defective Compressor

The compressor is the heart of your fridge. When it fails, the entire cooling process is disrupted. This is a job only a qualified engineer should handle.

How to check
First, check the interior light is on and listen to the compressor running. The normal sound of the compressor running is a low hum. If the compressor is completely silent and the interior light is on, the problem is definitely with the compressor. If you hear a repeated clicking sound every 30-90 seconds, it is a sign of a problem with compressor.

Also, you can check the compressor health by feeling its temperature or vibration. For this, gently place your hand on the compressor access panel. You should feel a steady vibration and some warm to the touch when the compressor is running. If no vibration is detected and the access panel is ice-cold, it means the compressor isn't generating the necessary heat exchange.

How to fix
Never attempt DIY compressor repairs. Compressor repairs are highly complex, involving high-voltage electrics and sealed refrigerant systems. This job absolutely requires a certified professional, who has special tools and knowledge to diagnose, replace, and refill the system safely.

5. Door Seal Problems

Worn or damaged seals allow warm air to enter the fridge, which forces the appliance to work overtime without maintaining the correct temperature.

How to check
Close the door on a piece of paper (or a £5 note). If the paper falls out or you can pull the paper out with very little resistance, the seal is not airtight. Also, visually inspect the rubber gasket for cracks, warping, or areas that have become flattened.

A build-up of moisture or frost on the outside of the door is a red flag you have door seal problems.

How to fix
First, clean the seal thoroughly with warm soapy water, as dirt can prevent it from gripping properly. For minor warping, you can try gently warming the gasket with a hairdryer and stretching it back into shape.

However, if it is cracked, the seal needs replacement. While possible for DIY, fitting the door seal can be tricky and it can be difficult to get it right and ensure an airtight fit. Therefore, if you feel uncertain, for door seal replacement we recommend turning to professionals.
“SMEG Fridge Not Cooling_” Quick Diagnosis Flow
Use our quick diagnosis flow to investigate your faulty SMEG fridge.

Why You Should Act Quickly

Ignoring cooling problems can lead to food waste, higher energy bills, and permanent damage to your SMEG fridge. Early intervention helps protect your appliance and extends its lifespan.
SMEG Issues “Symptoms - What It Means”
A quick checkup list of the symptoms and what they mean for your SMEG fridge.

Why Choose LE Company for SMEG Fridge Repairs

At LE Company, our engineers are experienced in diagnosing and repairing SMEG appliances. We offer:
  • Fast callouts across London to deal with urgent cooling issues
  • Specialist knowledge of SMEG systems and design
  • Genuine replacement parts for long-lasting results
  • Transparent pricing with no hidden fees
  • Customer-first care, whether for homes or commercial kitchens
SMEG issue When to Call an Engineer
A quick list of the reasons, which can help you to make a decision about your broken SMEG fridge. If you can deal with it yourself then try our diagnosis flow, if the reason is not simple, then call an engineer.

Final Thoughts

A SMEG fridge that isn’t cooling properly is more than just an inconvenience—it’s a sign your appliance needs professional attention. By choosing LE Company for your SMEG fridge repair, you can be confident your stylish fridge will be restored to its best performance quickly and reliably.
So if your SMEG fridge is not cooling properly and it seems to be a major issue that you cannot solve yourself then contact us using the phone number +44 203 603 7172 or our email [email protected]. 

Top Brands Our Company Works With Every Day

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Top Brands Our Company Works With Every Day

At London Engineers Company, we pride ourselves on working with the world’s leading appliance brands to ensure our clients receive top-notch service. Whether you’re a homeowner, a chef, or a business owner, our skilled engineers have the expertise to handle even the most sophisticated kitchen equipment. If you’re looking for Rational oven repair in London, or need support for other high-end appliances, we’ve got you covered.

1. Lacanche

Renowned for their bespoke design and professional performance, Lacanche appliances bring elegance and efficiency to any kitchen. Whether you own a Lacanche range cooker or oven, our engineers are well-versed in maintaining and repairing these premium appliances to ensure flawless functionality for years to come. To get our help with this brand, visit our Lacanche repair page.
Lacanche service

2. La Cornue

La Cornue is synonymous with luxury and craftsmanship. These iconic French ovens and ranges require specialised care to maintain their timeless appeal and exceptional performance. At London Engineers Company, we understand the intricate design and technology behind La Cornue appliances, ensuring precise and reliable repairs every time.
La Cornue repair
Rational oven repair service

3. Rational Oven

Rational ovens are a staple in commercial kitchens, offering unparalleled efficiency and versatility. However, frequent use can lead to wear and tear. Our experienced team provides expert maintenance and repairs to keep your Rational oven running smoothly. With extensive knowledge of these advanced systems, we ensure your equipment stays in optimal condition.
Rational oven service

4. Sub Zero

Sub Zero refrigeration systems are the epitome of innovation and reliability. From wine storage to built-in refrigerators, these appliances require expert handling for repairs and servicing. Our engineers are equipped to diagnose and fix any issue, ensuring your Sub Zero appliances perform seamlessly. To get our help please visit our main Sub Zero repair page.
Sub zero repair

Why Choose London Engineers Company?

Our engineers bring a wealth of experience and dedication to every project. Whether you need emergency repairs or routine maintenance, we handle your appliances with precision and care. At London Engineers Company, we specialise in working with high-end brands like Lacanche, La Cornue, Rational, and Sub Zero, guaranteeing the best results.

Don’t let appliance issues disrupt your day. Contact us today for expert service you can trust. Let us help keep your kitchen running smoothly and your appliances in perfect condition.

Coffee shop main appliance support

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Coffee shop main appliance support

What are the main appliances your coffee shop cannot run without? Right you are – a coffee machine and fridge! Do you need any professional support to have these units running flawlessly? Yes, of course! And this is what LE Company is happy to offer you.

Support for your coffee machine

Let the first appliance come first. Indeed, it is impossible to imagine a coffee shop without a coffee machine. And, yes, we are sure your barista provides it with sufficient daily care, cleaning its components to their good. Still, you may need extra support with your espresso maker. In other words, you may need its professional servicing.
The coffee machine service covers both maintenance and repair tasks. To clarify, while your unit may require repairs only when getting old (at least, we hope so), regular maintenance is what it needs from its first year of running.
Commercial coffee machine support
Moreover, there is a strong correlation between the fact of ignoring regular maintenance and the breakdown frequency rate. So, service your coffee machine regularly, and you will enjoy its longer lifespan.
For support with your coffee machine, you can always count on LE Company. We will help you keep your espresso machine at top performance and repair it if it breaks down.

Support for your refrigeration appliances

Of course, you can consider a fridge just as an auxiliary appliance. However, it is hard to imagine a coffee shop having no refrigeration appliance at all. Indeed, even if you offer your customers nothing but coffee, you need equipment to store milk and cream. And that is where a fridge helps you.
So, your fridge task is to keep milk and cream fresh as long as possible and cool to the sufficient degree. In turn, your task is to keep your fridge well-running. In other words, you need to:
  • Arrange efficient fridge repair if it breaks down
  • Service the appliance on a scheduled basis to prevent deterioration of its performance and loading of its motor
For each of these tasks, you will get impeccable support if you turn to us. Our engineers accomplish quick and efficient on-site fridge repairs. In eight cases out of ten, they can bring the appliance up and running in one go.
In addition, we service HVAC equipment, cooking appliances, and dishwashers. So, contract us for servicing your coffee shop appliances, and rest assured we will care about them properly, providing our dedicated support for your every engineering needs.

Make sure it is cold. Fridge maintenance tips.

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Home › Fridge Repairs › Prepare Your Fridges for The Hottest Weather Possible

Make sure it is cold. Fridge maintenance tips

Your fridge works hard to cool your beverages and keep your goods fresh. But do you know you can help it a lot to fulfill its refrigeration duty and stay cool while making just a little effort?
Yes, your simplest maintenance tasks are not to let warm outside air get inside your fridge and prevent cold inside air from getting warm.

Don’t keep the doors open

Sometimes, people open their fridge and freeze in front of it, trying to recall what they want to take. Or, and this is another common case, they leave the doors open while they go for other items to put for cooling. But the worst case is leaving doors open unintentionally overnight or the like. Because in this case, the open-door period is the longest.
In all these cases, the temperature in the refrigerator rises. In other words, it becomes less cold. And there are two reasons for this:
  • Warm outside air gets into the appliance and replaces its cold inside air
  • A fridge light bulb is on and serves as an additional heat source
And, by the way, the longer your fridge stays open, the warmer the outside air gets. And, then, this air slips into your fridge. Well, do you like this scenario? So, do not keep the doors open intentionally longer than you need to take or put an item. And always check the door to make sure it is properly closed.
Sometimes, the light stays on even while the door is closed, so you have a constant heat source inside. This malfunction is especially frequent with commercial refrigeration appliances. This not only spoils groceries but may cause even greater breakdowns. As great as motor failure. Therefore, if you have such an issue with your commercial or residential fridge, you need to fix it as quickly as possible.

By the way, for capital-based grocers or catering businesses, commercial fridge repair in London by LE Company is a quick remedy to resolve the issue.

Keep your fridge door seals clean and intact

The door seals (gaskets) are not only for softening the fridge door impact on its body. They are also to prevent warm outside air from getting inside the fridge. Indeed, there are no perfectly flat surfaces that fit tightly together that leave no chances for warm air.
Thus, to keep your fridge cold, ensure there is no gap between the closed door and the fridge body. So, inspect and clean the gaskets regularly:
  • Every time you open the fridge door, take a quick glance at the gaskets and the body at the place where they get in contact. Make sure they are free of food residues and other debris and wipe them off if any. 
  • Once a month inspect the gaskets carefully to make sure they are intact. If you discover any cracks, cuts, or tears, replace the gaskets.

To clarify, food residues, debris create micro gaps that let warm air get inside. So do cracks, cuts, and tears. Besides, some food residues (for example, jam residues) act as glue, and the gaskets may stick to the body and tear when you are opening the door.
And yes, there is one more tip to give: do not put hot food into your fridge.
Fridge repair service page
Fridge repair service by LE Company

Wolf and subzero service by LE Company: delicate procedures for delicate appliance

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Wolf and sub zero service by LE Company: delicate procedures for delicate appliance

Learn how to benefit from our Sub Zero and Wolf service and repair

With Sub Zero refrigeration and Wolf cooking you feel yourself as the master of the universe concentrated in your kitchen. We understand, that you value this luxury brand equipment for comport that it brings to you as well as for its reliability – any of these units can last for decades.
Still, these fine fridges, ovens, and other appliances need proper service that extend their lifespan and release you from any breakage worries. And our clients perfectly know how they can benefit from LE Company Sub Zero service and repair:
 
  • fine tunes
  • flexible hours
  • fast work speed
  • excellent result
  • competitive price
Wolf appliance repair in London
Wolf stove repair

One example of our distinguished services

Our engineers involved in Wolf oven and Sub Zero fridge customer service are highly in demand for their client-oriented approach. For example, recently we were hired by one of family-owned restaurants to help with Wolf oven deep cleaning and to vacuum Zub Zero condenser as it is recommended to execute every 3 to 6 months. Being very popular, this restaurant was always crowded that meant its equipment was constantly in use. And we had to perform our task providing the least possible business interruption.

Regarding client needs and priorities as our own, we cooperated with the owner to make a complete picture of his equipment workload. This way we managed to find a window in the constant orders flow and complete the job under this limit. Simultaneously with cleaning and vacuuming our Wolf experts inspected the functionality of the Oven Controller and Relay boards, ready to accomplish troubleshooting if necessary.
Emergency sub zero repair

Your call is always welcomed

You do not have to wait till your Wolf or Sub Zero appliance needs repair to contact our service engineer. Feel free to dial our number or email us whenever you need our expert support:
+44 755 722 9457
[email protected]
We are always glad to help you service your fine Wolf or Sub Zero, so you can enjoy your cooking and refrigeration even greater.

Save your commercial fridge and your profit by fast repair

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Save your commercial fridge and your profit by fast repair

Why catering and grocery business need prompt commercial fridge repair

Can you imagine running catering business without a fridge? Yes, you can if it is the last day of the business, because to buy food in the nearest store is too expensive to make a profit. Can you imagine a grocery store which sells dairy food working without a fridge? Yes, you can if it is located at the North Pole.
So, you understand that for those who are involved in catering commercial fridge is crucial for their ability to continue their activity and its repair should be accomplished as soon as possible. Commercial refrigeration equipment has no less importance for grocery store, but it needs repair even more frequently. 

Even coolant leak can’t be a problem any more

One of our recent call outs was concerned with commercial fridge repair. The owner noticed one of his refrigerators failed to keep a low temperature. There was a risk that goods could be spoiled before their use-by date, and the problem must be sold in a short time.
An hour after we got a call, our excellent engineer has already detected a coolant leak as an issue of the problem. It is known to be one of the most difficult problems to fix, but we are proud that we manage to do it quickly and prove to be a company that:
  • has skilled and highly experienced staff, able to cope with the most difficult tasks
  • is capable of accomplishing prompt and efficient repair
  • provides services at a competitive price
Commercial refrigerator repair
Emergency fridge repair

How to contact London Engineers Company when you need a commercial freeze or fridge repair

In order to save their money and their profit we recommend our commercial clients not to wait till their freezer, walk in or industrial fridge are fully out of order but to get in touch with LE Company for its repairs at first signs of inappropriate working. For more information call us or email:
+44 755 722 9457 Engineer
[email protected]

Sub Zero Fridge

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Hello everyone! As you may notice we have almost completed our website changes, which are made especially for you, in order to make your time spent on our LE Company website efficient as possible!
 
However, this post is not about the website, it is about the new service we provide. We assume that you have heard about Sub Zero? It is a luxury brand of amazing and high-quality fridges, which we also take care of.
Our service includes both repairs, in case if you have bought a second-hand fridge and want to refurbish it or change some parts and installation, in case if have bought it but do not know how to install it.
 
We know that the information provided here is not enough, therefore please feel free to have a look at these new pages, which contain more detailed info:
 
Sub Zero Repair
Sub Zero Installation

If you have any questions about Sub Zero fridges or about any other services, just give us a call and we will do our best to find out the right solution for your issue!
 
All the best,
 LE Company team
Sub Zero repairs in London