​Commercial catering equipment maintenance is a professional service we provide in London for catering businesses to help them manage their facilities. And now we are happy to offer our Planned Preventative Maintenance (PPM) contract. Carried out at agreed intervals, it aims to identify issues timely and resolve them before they escalate into failures.

Why you need Planned Preventative Maintenance

Without proper commercial catering maintenance, your equipment may break down suddenly when you need it the most. The failure will disrupt your kitchen operation and even have a negative financial impact, both by loss of profit and costly emergency repairs.

Proactive commercial catering equipment maintenance under our PPM contract ensures your appliances are regularly inspected, checked, tested, and serviced. When choosing a reliable maintenance company, the risk of unexpected unit failure is minimised.
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Besides, timely catering equipment repairs and maintenance ensure compliance with the UK Health and Safety regulations.

Our Planned Preventative Maintenance Process

When hiring us for the PPM contract, rest assured your catering equipment maintenance will be arranged at the highest standards. Below is the breakdown of what you can expect when signing a contract with us for planned preventative maintenance in London.

Planned Maintenance Inspection Visits

As scheduled, our engineer will visit your site to carry out planned commercial kitchen maintenance for all equipment listed in the contract. Please provide reasonable access to the site and equipment.

Checks, tests, and inspections

When on site, the engineer will inspect, run performance tests, and service all covered equipment. Detected issues that can be fixed without extra cost will be addressed immediately.

Reports & Labelling

Upon task completion, you will get a copy of the maintenance report and test results sheet. Besides, we label each item to state its pass or fail status, date of servicing, and the next due date.

Access to the Service Portal

Under the PPM contract, you get free access to our dedicated Service Portal, where you will find all the relevant paperwork, including engineer visit logs, service reports, error logs and photos.

PPM packages we offer in London

At LE Company, we know that every catering environment is unique, with its own operational demands. Providing a commercial kitchen equipment service, we aim to meet the needs of any commercial kitchen. To have your maintenance needs covered, choose a PPM package that fits your demand for visits from our catering equipment engineers:​

Plan A and Plan B Packages

Default list of appliances

Extras

Catering Equipment Servicing under our PPM contract

Here are some catering equipment service checks we run under the PPM contract for each covered appliance:
  • General inspection and operational tests for the appliance
  • Visual inspection and operational checks for each detached component
  • Testing wiring, conductors, isolation device, insulation/continuity

​To learn more about checks within catering equipment services included in the package, contact us. If you have specific requirements for catering equipment support, we can add them at a bespoke level at your request.
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Your extra options under the PPM contract

These options are not included in our standard PPM quote. Still, they are available to you as extra at the discounted rates when you are on the contract:​
  • Gas Safety certification
  • Ice machine hygiene service
  • Dishwasher hygiene clean and sanitisation
  • Appliances installation

Commercial Catering Equipment Repairs for our PPM clients

If during the maintenance visit our engineer detects a need for some catering equipment repair, we will notify you. We can carry out commercial catering repairs on site if so instructed.

If during the contract you require our emergency catering repair services, you will get the highest priority in our commercial equipment repair schedule. Our local London expert will be near you within a few business hours.
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Note, under the PPM contract, we provide commercial kitchen equipment repair services at the discounted rates. The higher the PPM package, the higher the discount.

How to Hire us for PPM in London

To learn more about the commercial catering equipment maintenance or hire us for PPM in London, give us a call +44 203 603 7172 or fill out our online Quick Contact form. When requesting a callback, rest assured, we will get in touch with you within the next two business hours.

Our Certificates

FAQs about commercial catering equipment maintenance

Q: Can you carry out maintenance outside business hours?

A: Under a standard agreement, work should take place during normal business hours. Visits outside business hours are possible but incur a surcharge.

Q: Do you provide gas safety testing?

A: Yes! We are on the Gas Safe Register, certified for many domains, including gas safety testing. So, if you want to be sure that your kitchen remains safe and compliant, turn to us for the service.

Q: What will you do if you detect a faulty component that needs replacement or repair?

A: A component that needs replacement or repair is considered as a fault requiring additional costs. Any faults that require additional costs to rectify will be quoted and referred to you for approval prior to action. No work that may involve extra expenses will be undertaken without your consent.

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