Frequently Asked Questions
1. What appliance repair services does LE Company provide?
We repair kitchen appliances (ovens, fridges, coffee machines), HVAC, and other electrical appliances all over Greater London.
2. Do you repair both domestic and commercial appliances?
Yes. We cover both domestic and commercial appliances and are happy to offer our appliance repair services for households, landlords, offices, malls, catering and retail businesses.
3. Which London areas do you cover?
Our service area covers all boroughs in Central, North, South, East, and West London. Fast response times and the quickest possible visit arrangements are guaranteed.
4. Are your engineers qualified and insured?
Yes, we are fully certified and insured:
- F-Gas certified
- Gas Safe Registered (domestic and commercial services)
- City&Guilds qualified
- Rational service certified
- Insured for public liability
5. Do you offer same-day appliance repair?
We prioritise urgent repairs and are ready to arrange a same day visit from our engineer provided we have an available time slot. For commercial kitchens and air conditioning we can arrange repairs outside normal business hours.
6. What types of ovens do you repair?
We provide repair services for both gas and electric ovens – domestic (built-in or stand-alone) and commercial.
7. Can you repair commercial fridges and refrigeration units?
Yes. From display chillers to walk-in fridges and cold rooms, we cover them all.
8. Do you repair professional coffee machines?
Of course. Commercial coffee machine repairs are one of our core services. From electrical faults to pump failures, we handle all issues quickly and efficiently.
9. Do you repair air conditioning systems?
We do. Our air conditioning repair services cover all types of AC systems and are available for both minor and major issues.
10. What are the most common appliance faults you fix?
The exact answer depends on the appliance type you are asking about. Here is a brief list of common issues for some of the appliances we repair:
- Ovens – heating element failure and thermostat inaccuracy
- Fridges & Freezers – faulty door seals and fan motor failure
- Coffee Machines – descaling issues and pump pressure loss
- Air Conditioners – refrigerant leaks and capacitor failure
- Dishwashers – drain pump blockage and heating element failure
11. How do you diagnose appliance problems?
Before we start any repair, we undertake a thorough assessment of the issue to detect the root cause. The assessment includes visual inspection, component checks, electrical and other tests.
12. Do you use original or compatible replacement parts?
We aim for the best match to your appliance, following its safety and performance standards. For popular brands, including premium ones, we have access to original spare parts or, alternatively, to high-quality replacements from trusted suppliers.
13. How long does a typical repair take?
If replacement parts and materials are in stock, our engineer can complete the repair in just one go. Otherwise, we need to order parts and schedule a second repair visit to fix the issue.
14. Do you provide written confirmation of the repair work carried out?
Yes. After we complete repairs, you get a summary of the issue and the work completed.
15. What should I do if my appliance stops working suddenly?
First, check power supply and your fuse box. If this is okay but the appliance still not running, turn it off safely and unplug it to avoid risk of electrocution. Then, contact us. Don’t attempt internal repairs yourself.
In case of burning smells, sparks, or smoke, do not touch the appliance – turn off the power at the fuse box and call us straight away.
In case of burning smells, sparks, or smoke, do not touch the appliance – turn off the power at the fuse box and call us straight away.
16. Do you handle electrical faults causing appliances to trip?
Of course. We are here to help you with any issues, including tripping-related ones. We cover any issues with electrical supply, circuit overloads, the fuse board and wiring.
17. Can you work in restaurants, cafés, and office environments?
Yes. We have vast experience in working in cafes, restaurants, offices, and malls, ensuring fast and minimally disruptive visits for such busy environments.
18. How quickly can I book a repair appointment?
For online requests, we will contact you back within a few business hours. For urgent repairs we can arrange a same-day visit, provided there are available time slots. For scheduled repairs, we can arrange a visit within 24–48 hours.
19. Are your repairs compliant with UK safety standards?
Of course. We strictly follow UK electrical safety regulations and ensure deep commitment to appliance standards.
20. Why choose LE Company for appliance repair?
We do our best to provide a reliable repair result and make our customers happy – fast reaction to repair requests, clear communication, thorough assessment, clean workmanship, after-repair testing, and access to high-quality spare parts. Full certification and insurance. Deep expertise in most common brands, including premium and commercial appliances.
