To chill or not to chill: Fridge issue story

To chill or not to chill: Fridge issue story

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This post is not a guide that you can use in case of the emergency or other occasions. It is a story that will let you know how you should never do. Especially, if you want your fridge serve you for a good period of time.
 
The story below has happened with Sub Zero fridge of one of our client who we have been helping for the last 3 years. Let’s call him John.

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Give your fridge some space

John gave us a call and asked if we could send someone asap as he has an emergency with his fridge. As usual we requested some information about what has happened in order to have some understanding of what our engineer should expect. He said that it just does not chill. What was interesting he gave us a new address, where we have never been.

When our engineer arrived, he realised that John has totally moved and now lives in another flat. The whole flat was full of different staff and apparently it was even smaller when the previous one. Approaching the fridge engineer realised that the fridge is surrounded with so many things and said straight away that they all have to be moved away as they cover it too close.

While John was moving boxes and other things around the engineer opened the door and so even more horrible situation. The fridge was also overloaded from inside, moreover it was smelling so bad, so it had to be cleaned first.

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Service LE Company provided

Obviously, our engineer did not leave because of the smell. He helped John to remove all the food, cleaned the internal and external fans, checked the pcb and started the fridge again. There were some issues with the starting it again, as the fridge was in such a bad condition for the last week. Eventually, the fridge was brought to the good condition and now serves John as usual.
 
Give us a call if you need to repair your sub zero fridge in London or anywhere around.

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What to do to keep your fridge being well

Here are three main rules we always ask our customers to follow:
 

• Keep the space inside and outside the fridge
• Place the fridge at lease 1.5 meters away from the oven
• Clean it at least ones in 3 months