Liebherr vs Gaggenau fridge: an engineer’s comparison


If you cannot decide between a Liebherr and a Gaggenau fridge, buy the brand you like more. LE Company engineers repair both in London, and most of the Liebherr fridges we work on use the same control boards and the same design as Gaggenau. The differences we see are in the spare parts and in the repair itself: Liebherr parts arrive a little faster, and on the Liebherr models that have no Gaggenau twin, the fridge is quicker to take apart and put back together. For repairs, see our Liebherr appliance repair and Gaggenau fridge repair pages.

Liebherr vs Gaggenau fridge: what is the difference?

Less than the price lists suggest. Most Liebherr fridges we repair use the same control boards, the electronics that run the fridge, and the same design as the Gaggenau fridges we repair. Because we work on all of these models, we know which parts fit both brands.
Some models are not shared and exist only under one brand. On those, we would put Liebherr ahead for the repair engineer: the fridge is designed so that taking it apart and putting it back together takes less time than on a Gaggenau. Less time on site means a shorter repair.

Spare parts: Liebherr or Gaggenau, which arrive faster?

Liebherr parts reach us a little faster than Gaggenau parts. Some Gaggenau parts can be out of stock, and then we get the same part from Liebherr. If one brand does not have a part, we ask the other. Knowing which parts are interchangeable is what lets us find a part in a shorter time than waiting for one brand alone.
This matters because “available” is not always true. In October we met a Gaggenau wine fridge whose control board had already been discontinued. See also our wine fridge repair page.

Are Liebherr fridges any good?

Yes. In our experience a Liebherr is a fridge of the same class as a Gaggenau, and easier to service on the models that are its own. As with any brand, look at how it is cooled: whether the air is driven through the evaporator, or only a back panel is cold. A fridge with a cold back panel suits four or five door openings a day. We explain this in are expensive fridges worth it.

Where Gaggenau is ahead

For design, we put Gaggenau first among the premium fridges we work on. Its weak point is the condenser, which has to be cleaned: when it is covered in dust the fridge overheats and the heat damages the electronics. That is what we found in a Gaggenau freezer that was alarming and not freezing. For Gaggenau against Miele, see our Gaggenau vs Miele comparison.
Gaggenau freezer condenser after cleaning by LE Company

Who makes Liebherr and Gaggenau?

Liebherr is a family-owned company. It has made fridges and freezers in Ochsenhausen, Germany, since 1954, and also makes them in Lienz, Austria, and in Bulgaria, India and Malaysia. Gaggenau has been part of BSH, the Bosch home appliance group, since 1995.

Warranty in the UK

Liebherr gives a two-year manufacturer’s guarantee in the UK. Its paid WarrantyPlus adds 3 or 8 years, for 5 or 10 years in total, and lists spare parts availability of up to 10 years. Gaggenau’s UK terms extend its 2-year warranty by a further 3 years, to 5 in total, and Gaggenau says parts are available for up to 15 years after a model goes out of production. Check the conditions with each brand when you register the appliance.

Liebherr or Gaggenau: which should you buy?

If you are in doubt, take the brand you like more. Inside, most models are close relatives, and we can find parts for both. If design matters most, Gaggenau. If you want the quicker repair on a model of its own, Liebherr. Whichever you choose, have the condenser checked by an engineer a year after it was cleaned, as we describe in how often to clean fridge condenser coils.

Book a Liebherr or Gaggenau fridge repair in London

LE Company’s call-out is from £175 + VAT and includes the first 30 minutes on site, when the engineer finds the cause of the fault. The cost of the repair is agreed with you before any work starts. Call +44 203 603 7172, or see our fridge repair service in London and frequently asked questions.

Book an engineer

Leave your details and what is wrong. The bookings team will email you the call-out cost and the times an engineer can come. Call-out from £175 + VAT, including the first 30 minutes on site.