Winterhalter Dishwasher Repair in London
LE Company repairs and services Winterhalter commercial dishwashers and glasswashers in restaurants, hotels, pubs and offices across London. Our engineers work on PT pass-through (hood-type) dishwashers, UC undercounter dishwashers and glasswashers, and older GS models. We read the machine’s error log, find the cause of the fault and agree the cost with you before any work starts. The call-out is from £175 + VAT and includes the first 30 minutes on site.
Winterhalter dishwasher service and repair
The faults we are called out for most often on Winterhalter machines are:
- Error codes on the display, such as Err 35 (leak in the base), Err 24 (drain blocked) or Err 33 (descaling due)
- Water leaking from the machine or into the base frame
- A dishwasher that will not drain, or a blocked drain pump
- Blocked or broken wash and rinse arms
- Tank or boiler not heating, poor rinse results, cloudy glasses
- Scale in the boiler and pipework, and damage after an incorrect descale
For every code and what it means, see our guide to Winterhalter error codes. We also service Winterhalter machines on a planned maintenance schedule: see commercial catering equipment maintenance.
Recent Winterhalter repairs in London
Err 35 on a Winterhalter PT-M. A restaurant called us about error 35 on its pass-through dishwasher. With the lower panel off, we found water running into the base tray from the wash-system inlet at the rear. The main wash system was so heavily blocked that the wash pump pushed water back out of the inlet and triggered the leakage sensor. We cleaned the wash system and removed the upper wash arm, which was blocked beyond cleaning, for replacement.
Blocked drain after a DIY descale. In another London kitchen a Winterhalter PT-M stopped draining after the owner had tried to descale it with too little descaler. The residue had turned to sludge and blocked the whole waste pipe and the drain pump, and several pipes had ruptured. We cleaned the drain and pump by hand, repaired what we could on the day, then returned to fit new hoses, a boiler kit and 15 mm flexible pipework, and descaled the machine properly.
Descaling a Winterhalter dishwasher
London water is hard, and scale in the boiler, tank and pipework is one of the main reasons Winterhalter machines lose performance. On PT models the control even reminds you: Err 33 means the descaling interval has expired. Descaling has to be done with the right product, in the right quantity and with the right programme. Done wrongly, it can do more damage than the scale did. If you are not sure, ask us to do it as part of a service visit.
Other commercial dishwashers we repair
We also repair Hobart dishwashers and other makes. See our commercial dishwasher repair page, or read the top reasons commercial dishwashers break down. Prices, parts warranty and insurance are covered in our frequently asked questions.
Other Brands
Get known with the other brands we repair and service in London and other counties.
Get in touch
Contact us by phone or send your Winterhalter dishwasher repair or maintenance request via our website. We work Monday to Saturday, 8am to 8pm.
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