Recent job: Why clients want to resuscitate Gagganau ovens
One of the recent jobs we did regarding Gaggenau service was two days ago in Chelsea. It was not an emergency but a regular visit to one of our clients who we visited some time ago regarding his fridge. This time he contacted us stating that he had moved into his dad’s house where is a Gaggenau oven that is more than 14 years old and that was not functioning and hence not used for about 3 years.
Apart from not being a working oven, it was also not cleaned or serviced for a long time. The initial assessment also showed that someone had already tried to repair some of its parts and decided to use the low-quality spare parts, which made the oven working only for a short period.
What we did
Firstly, we did the initial assessment, prepared an estimated quote, so the owner would make a proper and final decision. The repairing of the ovens in a such condition is a good and fun challenge for us and we know that we can definitely bring it back to life and make it working for a minimum 6 extra years, but it is not cheap for the owner. Yes, it is not as expensive as buying a new gaggenau oven but it is definitely about the time that we will require and still the money, which could cover at least 1/3 or even ½ of the new appliance.
The decision was still the same – do the repairing and service. So now we are already in the process of bringing it back to life. Our assumption that it may take for about 2 to 4 weeks depending on the original spare parts delivery. Plus, we want to refresh its sides painting.
Conclusion
Finally, the resuscitation of the old ovens is something what we do, but we are always honest with our clients and we want them to make a rational decision. This case is special, as the client wants to keep the oven as a memory about his father. We respect that and will do our best as usual to make it working for ages again.