Hobart dishwasher display not working: water behind the screen


When the display of a Hobart dishwasher stops working or becomes unreadable, the cause can be water inside the display itself. That is what LE Company engineers found today in a restaurant in Central London, on a Hobart CARE undercounter dishwasher (model CARES-10B). The kitchen team could see droplets trapped behind the screen cover. Here is what we found and what it means. For our full Hobart service, see Hobart dishwasher repair in London.

Why is my Hobart dishwasher display not working?

The customer called us because moisture droplets were visible behind the screen cover of the control panel. On arrival we could see it straight away: the display window at the right of the panel was misted with water from the inside.
Hobart CARE undercounter dishwasher with water droplets inside the display window of the control panel

What we found behind the screen cover

We removed the control panel fascia, the part that carries the screen cover and the display window, and inspected it. Water droplets were present in the display window, behind the screen cover: moisture had got into the display of the control panel. We then checked the display screen itself. It had failed.
Hobart dishwasher control panel fascia removed, with water droplets inside the display window
The conclusion is simple: the display screen of the control panel needs to be replaced. On this Hobart CARE model the display cannot be repaired: it is replaced as a complete unit. We recommended doing it as a matter of urgency, and testing the machine after the new screen is fitted.

Can a Hobart dishwasher display dry out by itself?

Do not count on it. Once water has reached the electronics behind the screen cover, the damage is often done even if the droplets later dry, and on this machine the screen had already failed. A display that is misted, flickering or blank needs to be checked by an engineer rather than left to see whether it clears. On the Hobart CARE the display is not repaired, only replaced.

Keeping the machine clean helps

We also recommended a thorough clean of the machine, with the dishwasher pulled out so that the engineer can reach all of it. Commercial dishwashers work in steam and water all day, and a machine that is kept clean is easier to inspect and less likely to hide a developing fault. For routine care and the codes the machine shows, see our guide to Hobart dishwasher error codes and the top reasons commercial dishwashers break down. We can also look after your machines on a planned schedule: see commercial catering equipment maintenance.

Book a Hobart dishwasher repair in London

LE Company’s call-out is from £175 + VAT and includes the first 30 minutes on site, when the engineer finds the cause of the fault. The cost of the repair is agreed with you before any work starts. We repair Hobart catering equipment, Winterhalter dishwashers and other makes; see our commercial dishwasher repair page or call +44 203 603 7172. Prices and parts are covered in our frequently asked questions.