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We think ahead - Do the Same!

1/24/2018

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Sometimes we receive calls from people, who want us to come to them in a few hours, as there is an emergency in their restaurant and they have a lot of bookings in the evening. Our engineers visit them, diagnose the appliance and suggest that some parts,  have to be change, however we can make it working for a week or two until we receive the new spare parts to change.
 
Absolutely all administrators agree and tell us to go ahead. We save “their bookings” – they pay us money, so both sides are happy. On the next day, when our office contacts the same restaurant and tries to complete the agreement on the parts changing service, many administrators say something like: “Thank you guys for your great service, but as the fridge (or something) works fine now, we decided to postpone the repairing”. In most of the cases, our dialogue is coming to an end, as the administrator says that he is now very busy and is not ready to discuss anything else.
 
You may ask: “Alright, what is the problem?”, as they are happy with their fridge and we have received our money for the first service. The problem is that we know that 85% of them will call us back soon (as they always do), and will again request the same service in the same situation, however, there will be only one way of fixing the appliance – changing the parts.
It means that the restaurant will have to wait 1 to 2 weeks until we receive all the necessary parts, as sometimes we run out of them very quickly.
 
Therefore, YOU have to always think ahead. We think ahead – do the same!
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  • Home
  • Services
    • Repair >
      • Emergency Restaurant Equipment Repair
      • Commercial Catering Equipment Repair and Maintenance >
        • Commercial Kitchen Repair
      • Fridge and Freezer >
        • Fridge Repair
        • Freezer Repairs
      • Gas Boiler Repair
      • Grill and Barbecue >
        • Barbecue Repair
        • Grill Service and Repair
      • Heat Pump Repair
      • Central Heating Boiler Service
      • Dishwasher Repairs
      • Oven Repairs
      • Coffee Machine Repairs
      • Air Conditioning Repair
      • Heating Repairs
      • Commercial Gas Boiler Service
      • Cold Room Repairs
      • Plumbing Repairs
      • Electricity Repairs
      • Charge Point Services
      • Restaurant Refurbishment
      • Medical Equipment Repair >
        • MRI Repair and Maintenance
        • Medical CT Tube Repair
        • CT Repair Service
        • Х-Ray Machine Repair
      • Electric Boiler Repair
      • Dental Equipment Repair
    • Installation >
      • Fridge and Freezer >
        • Fridge Installation
        • Freezer Installation
      • Dishwasher Installation
      • Oven Installation
      • Coffee Machine Installation
      • Air Conditioner Installation
      • Heating Installation
      • Cold Room Installation
      • Plumbing Installation
      • Electricity Installation
      • Sub Zero Installation
      • Gas Combi Boiler Installation
      • Heat Pump Installation
      • Commercial Boiler Installation
      • EV Charger Home Installation
      • Gas Safe
      • Energy Performance Contract
      • Bespoke Designer Kitchens
      • Medical Equipment Installation >
        • MRI Installation Service
        • CT Installation Service
        • X-Ray Installation
      • Electric Boiler Installation
    • Rental >
      • Commercial Oven Rental >
        • Rational Oven Rental
      • Coffee Machine Rental
      • Commercial Fridge Rental
    • Sectors >
      • Restaurant Equipment Maintenance
      • Pubs Equipment Maintenance and Repair
      • Hotels Catering Equipment Maintenance
  • Products
    • Commercial Ovens
    • Electric Car Charging Points >
      • Home EV Charging Stations
      • Commercial EV Charging Stations
      • Public Charging Stations
    • Medical Spare Parts >
      • Medical CT X Ray Tubes
    • Electric Heating Boilers >
      • Spyder Pro Boiler
      • Chip Pro Boiler
    • Electric Boilers for Central Heating Systems
  • Brands
    • La Cornue
    • Rational oven
    • Sub Zero
    • Gaggenau >
      • Gaggenau Oven Repair
      • Gaggenau Coffee Machine Repair
      • Gaggenau Fridge Repair
    • KitchenAid
    • Miele >
      • Miele Coffee Machine Repair
    • Hobart >
      • Hobart Oven Repair
      • Hobart Dishwasher Repair
    • Wolf
    • Blodgett
    • Barbecues and Grills >
      • Twin Eagles Grill
      • Fire Magic Grill
      • Kalamazoo Grill
      • Wolf Grill
      • Aga Grill
      • BeefEater Grill
      • Viking Grill
      • Norfolks Grill
      • Big Green Egg Grill
    • Lacanche
    • Foster Fridge Repair
    • Aga
    • Blue Seal >
      • Blue Seal Oven Repair
    • Fisher and Paykel
    • Rancilio
    • La Pavoni
    • Smeg >
      • Smeg Fridge Repair
      • Smeg Dishwasher Repair
      • Smeg Oven Repair
    • La Marzocco
    • DeLonghi
    • Ascaso
    • Sage
    • Viking >
      • Viking Fridge Repair
      • Viking Oven Repair
    • Henny Penny >
      • Henny Penny Fryers Repair
      • Henny Penny Combi Oven Repair
    • NEFF >
      • Neff Dishwasher Repair
    • Siemens >
      • Siemens Fridge Repair
      • Siemens Dishwasher Repair
    • V-ZUG >
      • V ZUG Refresh Butler Repair
    • MRI >
      • GE MRI Machine Repair
      • Philips MRI Machine Repair
      • Siemens MRI Machine Repair
      • Toshiba MRI Machine Repair
      • Canon MRI Machine Repair
  • About
    • About Us
    • Cities >
      • London
      • Windsor
      • Guildford
      • Winchester
    • Blog
    • Terms & Conditions
    • Privacy Policy
    • Health & Safety
  • Payment
  • Contact us