MyRay Hy-Scan Repair in London

​Hy-Scan Repair is a precise service we provide at LE Company in London to help your dental practice resolve its operational continuity disrupted by sensor malfunctioning. To arrange a visit from our engineer, contact us at the number below:

Our Hy-Scan repair process

Assessment

Analysis of service and error history, thorough inspection and testing to detect the root cause

Repair

Leveraging special knowledge, tools, parts, and materials to fix the issue right the first time.

Calibration & Alignment

Professional tests and adjustments to ensure the sensor produces a metrologically accurate and clinically diagnostic image

Documentation

Detailed repair logs in accordance with industry best practices

Hy-Scan Repair to count on

Deep hardware and software expertise

Our electrical engineer is fully certified. He has a combination of hardware and software expertise required for Hy-Scan sensor repair, including expertise in:
  • Electro-optical systems
  • Precision mechanics
  • Proprietary software

Emergency repairs and same-day visits

We understand that every time this intraoral imaging equipment starts malfunctioning, it is always an emergency that disrupts your continuity. As a local company, we are committed to be near you every time you need us and ensure the shortest possible downtime. Even if the issue with your MyRay sensor occurs at the end of the business day, you can arrange our same-day visit.

Genuine part and proprietary tools

For Hy-Scan repairs, we apply proprietary tools and diagnostic software. Besides, we have access to genuine parts. With a reliable supply chain, we leverage its quick delivery and full parts stocking.

Issues with a Hy-Scan Sensor we can fix

Whether it is a failure in the plate handling mechanism, issues with the optical scanning system, analog-to-digital converter board malfunctioning, or any other issues, you can count on our Hy-Scan Sensor repair service.Turn to us with any issue your Hy-Scan sensor encounters, including:
  • Plate damaging
  • Insufficient plate erasure
  • Network connectivity issues
  • Poor quality and consistency of the output image

How to request Hy-Scan Repair

To request Hy-Scan Repair, apply any of the following options:
  • Give us a call
  • Submit our online quick contact form with a callback request
  • Send your service request online right on this page

FAQs about Hy-Scan Sensor Repair

Q: Do you offer any warranty on Hy-Scan repair?

A: Yes, we always stand by our work. On all labour involved in Hy-Scan sensor repair we offer a warranty, which may extend up to 12 months, depending on the exact repairs.

Q: Can you accomplish Hy-Scan Sensor Repair on site and in one go?

A: Yes, we can perform Hy-Scan Repairs on site to save you the cost and logistical burden of transporting the device. Also, we have all the tools and expertise to repair your MyRay Hy-Scan sensor in one go, provided the necessary replacement parts are in stock.