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What makes good customer service?

8/18/2017

0 Comments

 
Customer service is one of the most important factors that every company should think about. But what makes good customer service for us? This is a question that we ask ourselves almost every meeting, so people, who have agreed to work with us always remember about the main aspects of good customer service. Our engineering company provides a range of different domestic and commercial services and it is not that easy to leave our clients satisfied, however it is our duty to do so!

First of all, our engineers always update and improve their knowledge and skills. Knowledge is that makes us one of the best engineering companies on the market. Secondly, we try to respond to requests as soon as possible and try to provide at least some verbal help or support regarding the issue. The last main rule of good customer service that we follow is keeping our job clean and clear. The working space has to be clean and our customer has to be informed in the easiest way about that was done and what he/she has to do to avoid it happen again.

As you might see, the main aspects are pretty simple and might even look obvious, however not every company follows them and clients are not satisfied. 

We do our best for you! Thank you for reading :)
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  • Home
  • Services
    • Repair >
      • Emergency Restaurant Equipment Repair
      • Commercial Catering Equipment Repair and Maintenance >
        • Commercial Kitchen Repair
      • Fridge and Freezer >
        • Fridge Repair
        • Freezer Repairs
      • Gas Boiler Repair
      • Grill and Barbecue >
        • Barbecue Repair
        • Grill Service and Repair
      • Heat Pump Repair
      • Central Heating Boiler Service
      • Dishwasher Repairs
      • Oven Repairs
      • Coffee Machine Repairs
      • Air Conditioning Repair
      • Heating Repairs
      • Commercial Gas Boiler Service
      • Cold Room Repairs
      • Plumbing Repairs
      • Electricity Repairs
      • Charge Point Services
      • Restaurant Refurbishment
      • Medical Equipment Repair >
        • MRI Repair and Maintenance
        • Medical CT Tube Repair
        • CT Repair Service
        • Х-Ray Machine Repair
      • Electric Boiler Repair
      • Dental Equipment Repair
    • Installation >
      • Fridge and Freezer >
        • Fridge Installation
        • Freezer Installation
      • Dishwasher Installation
      • Oven Installation
      • Coffee Machine Installation
      • Air Conditioner Installation
      • Heating Installation
      • Cold Room Installation
      • Plumbing Installation
      • Electricity Installation
      • Sub Zero Installation
      • Gas Combi Boiler Installation
      • Heat Pump Installation
      • Commercial Boiler Installation
      • EV Charger Home Installation
      • Gas Safe
      • Energy Performance Contract
      • Bespoke Designer Kitchens
      • Medical Equipment Installation >
        • MRI Installation Service
        • CT Installation Service
        • X-Ray Installation
      • Electric Boiler Installation
    • Rental >
      • Commercial Oven Rental >
        • Rational Oven Rental
      • Coffee Machine Rental
      • Commercial Fridge Rental
    • Sectors >
      • Restaurant Equipment Maintenance
      • Pubs Equipment Maintenance and Repair
      • Hotels Catering Equipment Maintenance
  • Products
    • Commercial Ovens
    • Electric Car Charging Points >
      • Home EV Charging Stations
      • Commercial EV Charging Stations
      • Public Charging Stations
    • Medical Spare Parts >
      • Medical CT X Ray Tubes
    • Electric Heating Boilers >
      • Spyder Pro Boiler
      • Chip Pro Boiler
    • Electric Boilers for Central Heating Systems
  • Brands
    • La Cornue
    • Rational oven
    • Sub Zero
    • Gaggenau >
      • Gaggenau Oven Repair
      • Gaggenau Coffee Machine Repair
      • Gaggenau Fridge Repair
    • KitchenAid
    • Miele >
      • Miele Coffee Machine Repair
    • Hobart >
      • Hobart Oven Repair
      • Hobart Dishwasher Repair
    • Wolf
    • Blodgett
    • Barbecues and Grills >
      • Twin Eagles Grill
      • Fire Magic Grill
      • Kalamazoo Grill
      • Wolf Grill
      • Aga Grill
      • BeefEater Grill
      • Viking Grill
      • Norfolks Grill
      • Big Green Egg Grill
    • Lacanche
    • Foster Fridge Repair
    • Aga
    • Blue Seal >
      • Blue Seal Oven Repair
    • Fisher and Paykel
    • Rancilio
    • La Pavoni
    • Smeg >
      • Smeg Fridge Repair
      • Smeg Dishwasher Repair
      • Smeg Oven Repair
    • La Marzocco
    • DeLonghi
    • Ascaso
    • Sage
    • Viking >
      • Viking Fridge Repair
      • Viking Oven Repair
    • Henny Penny >
      • Henny Penny Fryers Repair
      • Henny Penny Combi Oven Repair
    • NEFF >
      • Neff Dishwasher Repair
    • Siemens >
      • Siemens Fridge Repair
      • Siemens Dishwasher Repair
    • V-ZUG >
      • V ZUG Refresh Butler Repair
    • MRI >
      • GE MRI Machine Repair
      • Philips MRI Machine Repair
      • Siemens MRI Machine Repair
      • Toshiba MRI Machine Repair
      • Canon MRI Machine Repair
  • About
    • About Us
    • Cities >
      • London
      • Windsor
      • Guildford
      • Winchester
    • Blog
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